This seminar is designed to equip educational participants with essential mediation skills, helping them feel more confident in managing workplace conflicts. Through a combination of brief instruction and practical role-playing exercises, participants will learn how to actively listen, remain neutral, and guide difficult conversations towards constructive outcomes. By the end of the session, attendees will leave with key strategies for reframing problems, facilitating dialogue, and building resolutions, all tailored to the unique challenges they face in educational environments.
