Target Group: Administrative Assistants, NESA Members
Customer service, once considered crucial only for retailers and restaurants, has now become a key area of focus and improvement for public school districts.
During this session, we will delve into the importance of providing exceptional customer service within our public schools. We will discuss how to cultivate a customer service mindset that enables you to maintain a positive and grounded approach when interacting with students and families.
Learning Objectives: Participants will gain a deeper understanding of the significance of customer service within the Newton Public Schools community, and why it is essential for district leaders, staff, students, and families alike.
